In 2015 we knew the wireless world would never be the same. Gateway Wireless began by opening its first store in Crystal City, Missouri and now boasts one of the largest Cricket Wireless Authorized Retailer footprints in the Midwestern, United States. We look back and are thankful for how far we have come but will continue to strive to go further. Passion, compassion and values drive us forward daily in our mission to provide consumers with a better and simpler wireless experience.
Always go the extra mile for customers, co-workers and the company. With enthusiasm, we strive to go above and beyond to exceed people's expectations in everything we do. Through word of mouth and referrals, we understand that going above and beyond creates real growth. We strive to WOW people with our outstanding customer service... It's not just something we say, it's something we do, and our daily actions reflect this.
Stay humble and practice humility when it comes to our own progress and accomplishments. We don't take credit for our individual successes but instead give credit to the people who make our individual successes possible. We always do the right thing and make our decisions based on what is morally right. We always give credit to others for a job well done, and we accept full responsibility when things go poorly.
Challenge ourselves to improve our personal development, professionally and personally. We are self-motivated to stay on task to get this done. We are always learning and striving to better the company and ourselves. To do this we believe in learning things on our own to improve the overall performance. Every day we strive to get better through personal progress, to avoid being the weakest link. We are strong enough to hold ourselves accountable and we can be relied on to consistently achieve what is expected of us.
Always accept full responsibility for our actions and performance. When given a task or uncovering an issue, we own it and see it through to its completion. We never shift blame. We always take it fully upon ourselves to make it right.
Never wait to be told to do something. When we see something that needs to be done... we do it. We always take initiative to get tasks done without being asked. We are self-driven and look to constantly push ourselves forwarded and do what needs to be done to succeed. We don't need someone else to hold a carrot in front of us..we find our own carrots and hold them for ourselves knowing that improving the company any way we can benefits all
Understand that leading by example is not one way to lead, it's the only way. We never shy away from a task that is too small or below us. We own any job or duty that presents itself.
Understand that the success of the company is based on creating positive and fun relationships both internally and externally. By building strong relationships we understand that it will create a lifetime customer and loyalty to the brand. we can lose a customer, but we can never lose a friend.
Our passion for what we do translates to all levels of our performance. We believe that having passion is contagious. If we are excited to help our customers, co-workers, and the company, they will reciprocate that excitement. We are loyal and dedicated to our cause and live our lives enthusiastically by the values that Gateway stands for.
Believe in the big picture, the direction we are all collectively going, and exactly what needs to be done to get there. We believe in everything that Gateway stands for, including these core values, and live by them both inside and outside of the stores. It's who we are fundamentally at our core. And we believe in that.
With one of the largest Cricket Wireless footprints in the Midwestern, United States there is a place for you at Gateway Wireless! Join a growing Authorized Retailer that strives to provide its customers with excellent service and its employees with an amazing work environment.